Role Overview
Our client is a global leader in medical technology products and services. They are looking for a Cluster HR Lead – South Asia based in Gurgaon, India. This role is responsible for implementing and executing HR programs and practices across India, Bangladesh and Pakistan.
They are looking for a strong influencer and collaborator who can work with stakeholders within the organisation to ensure delivery of the HR programs and agenda in a manner that creates a winning business. The incumbent will be responsible for all aspects of HR - from managing local and international stakeholders, ensuring delivery of all KPIs, and ensure people compliance. The role reports to the HR Director, Asia Pacific.
Key Responsibilities
● Ensure employee engagement through fair and robust people practices and policies: Ensure HR policies, programs, and practices align with company values, mission, and labor laws. The role will have oversight and influence on compensation, benefits, recruitment, learning and development, employee engagement, retention, HR audits, and administrative tasks per global, regional, and local guidelines.
● Stakeholder Collaboration: Work closely with Local business leaders, Global HR Business Partners, Global shared services teams and Centers of Excellence ensure effective communication, implementation, and support of approved HR programs and business related initiatives.
● Change Management: Lead the implementation of new HR models, including global SOPs, SLAs, systems, and processes. Drive manager and employee self-service adoption and champion organizational change.
● Culture and Compliance Stewardship: Uphold and promote company values, behavioral standards, and compliance policies while fostering a positive organizational culture.
● Management of all people related aspects by providing quality oversight for problem resolution and investigations to ensure uniform and equitable treatment of employees.
● Data-Driven Insights: Use HR analytics and metrics to identify trends and proactively address recurring issues. Ensure effective case management and thorough documentation.
● Team Leadership: Oversee team performance, hiring, retention, staffing levels, performance appraisals, coaching, and development. Provide guidance to achieve service excellence and meet business objectives.
Key Requirements
● Bachelor’s or Master’s degree in Human Resources or a related field
● More than 15 years of experience including leading a team.
● Demonstrated ability to be an agent of change. Must be able to manage multiple and conflicting priorities.
● Collaborates at all levels through listening, sharing, and building upon ideas, challenging others’ ideas respectfully, compromises and adapting to achieve common goals that are in the best interests of the organization and the teams involved.
● Competence in software applications relating to human resources such as case management systems and Workday is preferred along with the suite of Microsoft Office products.
● Demonstrates excellent communication skills - both written and verbal including English
● Can work independently and manage multiple and competing priorities.
● Strong business acumen and resilience, with the ability to navigate challenging situations and hold crucial conversations
● Has an unquestionable commitment to confidentiality, integrity, and privacy.
● Healthcare experience is a plus.